We have two ways of helping you:
Over the Web Backup
We operate secure servers where we hold
your data. Each evening or night; your computer or network server backs
up the data from your day on to our hard drives.
Unlike a tape or disk based system, you
need never worry about mechanical failure, inappropriate handling, or
remembering to take something with you. We don't forget or kick out a
plug or switch off a machine - we text you every time we complete a full
backup!
This means that at any moment you only
face the loss of less than a day's trading. As we are based in Dublin we
can have a DVD or CD around to you complete with your most recent data
in less than 2 hours.
Onsite Visits
Simply call us up and we'll call over
to you. We will
review the problem with you and identify the best course of action.
We are
aware - if you are calling us you probably need the data urgently; you
also want to be sure of retrieving it without further delay or damage.
If we can; we will recover the data on the spot. If not we will remove
it for analysis.
