Home
How we help you
FAQ

 

  1. Strange Noises from your PC?
  2. Should I use a Disk Utility?
  3. What can go wrong?
  4. Do you only do PCs?
  5. What sort of problems do you resolve ?
  6. When is a bad time to call?

Strange Noises from your PC?

Avoid Utilities! If your drive sounds or acts erratically in any way, DO NOT USE UTILITY SOFTWARE.

Back to Top

Should I use a Disk Utility ?

Always Save an "Undo" File. Do NOT use a utility program if it does not allow you to save an "undo" file of the repairs it makes. Save an "undo" file, a record of the changes the utility has made to your drive, in the event it does not correct your problem.

bulletIf your drive sounds or acts erratically in any way, DO NOT USE UTILITY SOFTWARE.
bulletDamaging sounds include clicking, buzzing or scraping.
bulletBack up your data immediately (if you are already booted up).
bulletShut down the computer to avoid further damage to the drive and its data.
bulletSend your drive to us for professional recovery.

By sending this file along with your drive to us, you help ensure recovery of your data. While most disk utilities provide excellent preventative maintenance by fixing minor problems, they can render data unrecoverable in the event of extreme corruption.

Back to Top

What can go wrong?

Warning: If your hard drive makes unusual noises (clicking, grinding or metal scraping), turn it off instantly! This typically indicates a head crash that can destroy your data. Hard drives spin  extremely quickly - from 7,200 to 15,000 revolutions per minute - therefore extensive damage can occur in a short period of time. Contact us immediately, as this situation demands professional recovery.

 

Back to Top

Do you only recover from PCs ?

No. We also recover data from:

Hard Disk
Floppy
Zip/Jaz
CD-ROM
Flash Memory
Servers
Back to Top

What sort of problems do you resolve?

Amend works with all data recovery scenarios including, but not limited to:

bulletHard drives not mounting on the desktop or not being recognized by the operating system
bulletDrives that make clicking patterns
bulletDrives with burned chips on the logic board
bulletDrives that won't spin up due to electronic failure or frozen spindles
bulletInvalid catalog trees or FAT table partitions
bulletDrives that were ghosted with another operating system
bulletDrives with physical damage, such as being dropped
bulletDrives with fire or flood damage
bulletOther problems such as deleted files, formatted disks, or virus attacks.

 

Back to Top

When is a bad time to call?

The only bad time to call us is when you, or another less qualified supplier has tried different software and the data is overwritten.

Please be patient call us as soon as you can - we will help you.

Otherwise there is no bad time to call because if you don't have a problem at the moment you can sign up for our Online Backup Service. Then you won't ever face a data  problem because we will restore your data to you straight away.

bulletSame day rush service
bulletWeekend, after hours and holiday service available
bulletHigh speed FTP servers to download your data
Back to Top

 

 

Home
All rights reserved. Copyright © 2004 G8 W8 - AMEND division contact Call or Text 087 253 4708 for immediate service